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Crisis/Media Communications Training for Educators
A crisis can happen to any organization - large or small, public or private - including schools. During a crisis, an organization must take immediate, corrective action to remedy the problem. In addition, it must communicate those actions immediately and sometimes repeatedly to all appropriate audiences. Failure to communicate, or to communicate effectively, creates the perception that the crisis is continuing out of control, or that the organization is hiding something or is indifferent to public concern.

Crisis/Media Communications Training for Educators is a one-day workshop that provides those in the education profession with the confidence and competence needed to properly handle the communications aspect of a crisis. The session also offers practical ideas on facing the media during less stressful situations - for instance, when discussing good news.

Benefits of Attendance

Today, education is front-page news - every day. Yet many educators - whether in primary, secondary or higher education - have had little or no training in media relations or crisis communications management. Since the early 1970s, The Ammerman Experience has prepared corporations and other organizations to navigate successfully through crisis situations and to communicate effectively during them. Crisis/Media Communications Training for Educators addresses the media and crisis communications training needs of those in the education field. Participants leave the session with solid media skills - skills they can use when talking to reporters about positive or negative developments.


Who Should Attend

Any educator who may have to interact with the media is an excellent candidate for this workshop. Many of the participants work in primary and secondary education:


°   Superintendents
°   Assistant superintendents
°   Principals (we highly recommend that every principal be media trained)
°   Public information officers or public relations professionals
°   Chiefs of security
°   School board members

Practical Learning

The morning focuses on media communications: how to have a successful media interview, the most common and damaging traps encountered during interviews, and how to establish trust and credibility - the primary goal of all communication. Several of the participants experience an ambush interview, which is taped and critiqued.

In the afternoon, the focus shifts to crisis management: the five predictable stages of every crisis, and the critical role communication plays in controlling and resolving a crisis. Participants are given a crisis scenario and form crisis management teams. Each team analyzes the crisis, develops a strategy to manage it, prepares a media statement and selects a member to conduct a press briefing, which is taped and critiqued. The scenario is updated, and the process is repeated.

For More Information, please Contact Us or call 1-800-866-2026

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